Hospitality

Hotel Scheduling: four departments, one plan

Front desk, housekeeping, restaurant, bar -- all in one view. Hotel shift planning that thinks ahead.

Hotel Overview
Tuesday, April 22
0 on duty
0% occupied
Front Desk
6
Staff today
06:00 - 14:00
14:00 - 22:00
Housekeeping
12
Staff today
07:00 - 15:00
10:00 - 14:00 (part-time)
Restaurant
8
Staff today
06:30 - 10:30
11:30 - 15:00
Bar
4
Staff today
17:00 - 01:00
20:00 - 03:00

Four worlds, one system

Every department has its own rules. Timepio knows them all.

Front Desk
6 employees
06:00 - 14:0014:00 - 22:0022:00 - 06:00

Three shifts, seven days. The front desk never sleeps. Timepio ensures every shift is covered -- even on holidays.

Housekeeping
12 employees
07:00 - 15:0010:00 - 14:00 (part-time)

80% occupied today, 30% tomorrow. Room count determines staffing needs. Timepio adjusts planning to match occupancy.

Restaurant
8 employees
06:30 - 10:3011:30 - 15:0017:30 - 22:00

Breakfast, lunch, dinner service -- three different staffing levels per day. Plus events and banquets.

Bar
4 employees
17:00 - 01:0020:00 - 03:00

Late shifts, weekend peaks, events. The bar needs flexible scheduling -- and staff willing to stay a bit longer.

22:00 - 06:00

Night shift: Front desk covered? Check.

No gaps allowed at night. Timepio shows who is on duty -- and who takes over next.

Night Shift22:00
MW
Markus W.
Front Desk
since 22:00
SL
Sarah L.
Porter
since 22:00
CB
Claudia B.
Night Audit
since 23:00
Transition to morning shift06:00
Night
Morning
JK
Julia K.
Front Desk
06:00
TM
Thomas M.
Breakfast
05:30
NR
Nina R.
Housekeeping
07:00

Occupancy drives staffing

80% occupied? More housekeeping. 30%? Fewer staff needed. The slider shows how Timepio thinks ahead.

Room Occupancy78%
Off-seasonPeak season
Housekeeping11 staff
Restaurant8 staff
Front Desk3 staff
Bar3 staff
Total today25 staff

Shift swap in seconds

Maria can't do the night shift. Anna steps in. One swap, one notification, done.

Scenario
Night Shift Front Desk -- Friday, April 25
MK
Maria K.
Front Desk
22:00 - 06:00 night shift
AS
Anna S.
Front Desk
Available
Normal schedule...

Guests notice when the team is in sync

Good hotel staff planning is invisible to the guest -- and that's exactly the goal.

What goes wrong
Front desk unstaffed at 06:30
Breakfast buffet not ready until 08:15
Room not ready at 15:00
Nobody knows what the guest asked yesterday
3.2
"Front desk was unstaffed..."
Google review (example)

Handover: Nothing gets lost

What happens at night, the morning shift needs to know. Handover notes right in the hotel schedule.

Handover Protocol
Tuesday, April 22
5 entries
06:12
Night Shift

Guest in 203 asked for extra pillows -- ready at the front desk.

06:12
Night Shift

Elevator B making noises, technician arriving at 09:00.

06:14
Night Shift

VIP check-in room 501 expected at 11:00 -- upgrade confirmed.

14:05
Morning Shift

Group 'Mueller' (12 guests) checked in, rooms 301-306. Late checkout agreed.

14:05
Morning Shift

Pool heater broke down, guests informed. Repair in progress.

All entries read by Julia K. (Morning Shift)

Your hotel. Your team. One plan.

Front desk, housekeeping, restaurant, bar -- all in one place. Hotel staff planning that works.

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